Chairman Gu Changshan gets into an argument with restaurant staff over packing up leftover food. The incident exposes a series of problems, including Tang Lei, the East China Regional Operations Director, abusing his authority for personal gain, rigid store management, substandard ingredients being passed off as quality products, and falsified customer complaint data. His son, Gu Chen, is suspended from his position and sent to work in frontline store operations on a rotational basis, where he confronts problems firsthand and pushes for corrective action. Ultimately, responsibilities are clarified, the people involved are dealt with, and the business returns to its founding principle of respecting every customer. Amid the hustle and bustle of everyday life, the truth about people's hearts and original intentions is revealed.