Retired factory director Lu Huai'an accompanies his wife to the factory. His wife suddenly suffers from hypoglycemia, but nearly cannot even eat a bowl of white congee because she is not an employee. Cafeteria employee Wu Qiuping steps forward to help and in turn has her bonus deducted. From this, Lu Huai'an investigates cafeteria management, discovering problems such as employee meals being misappropriated, overtime meals shrinking, and complaints being reduced to mere formalities. He insists on clarifying responsibilities, compensating employees, and improving systems, letting kindness go unpunished, making management warmer, and letting fairness and respect truly reach every laborer.