A Box of Spicy Chicken, Eleven Letters from Clients (41 episodes)

During Hengtuo's production rush, maintenance supervisor Chen Zheng stayed on the line for three sleepless nights to ensure a 63-million-yuan order was delivered on schedule. While grabbing a quick boxed lunch in the control room, he was fined 128,000 yuan under company policy. He didn't argue; he simply fulfilled every duty, taking responsibility where due and making things clear where needed. The client soon realized that while the machines and parameters stayed the same, changing the person signing off yielded vastly different results. Thirty days later, the plant uncovered loopholes in the process and restored order. Chen Zheng finally understood that true ability never depends on empty talk.

A Box of Spicy Chicken, Eleven Letters from Clients - Episode 1