Weekend Dispute Triggers Client Crisis
Qiheng Cross-Border adopts flexible working hours. Intern Qin Yueran takes a video out of context to accuse the company of requiring Saturday work, inciting employees to demand a standard two-day weekend. The boss, Chen Yanchuan, responds by implementing a regular two-day weekend while canceling the accompanying shorter working hours and subsidy benefits. As a result, a malfunction occurs during a Saturday event for overseas major client Blue Bay Home Furnishings, and the employees responsible are absent and negligent, triggering a client crisis. Chen Yanchuan gathers evidence and holds those responsible accountable, dismissing Qin Yueran and replacing the negligent supervisor and employees. The new supervisor, Zhao Qiming, establishes a client backup mechanism and salvages the business relationship. The company establishes clear rules: benefits come with responsibility, and only those capable of fulfilling their duties can enjoy the benefits.
Main characters: Chen Yanchuan, Qin Yueran
Supporting characters: Zhao Qiming
Also known as: 双休风波引爆客户危机
Kontroversi Cuti Dua Hari Mencetuskan Krisis Pelanggan (60 episod)
Qiheng Cross-Border melaksanakan jadual kerja fleksibel. Pelatih Qin Yueran merakam video di luar konteks untuk menuduh kerja hari Sabtu, menghasut pekerja…
Qiheng Cross-Border melaksanakan jadual kerja fleksibel. Pelatih Qin Yueran merakam video di luar konteks untuk menuduh kerja hari Sabtu, menghasut pekerja untuk menuntut cuti hujung minggu standard. Bos Chen Yanchuan mengambil kesempatan untuk melaksanakan cuti hujung minggu biasa, membatalkan waktu kerja pendek dan faedah subsidi yang disertakan. Akibatnya, pelanggan besar luar negara Blue Bay Home Furnishings mengalami kerosakan acara pada hari Sabtu, dan pekerja yang bertanggungjawab terputus hubungan dan lalai tugas, mencetuskan krisis pelanggan. Chen Yanchuan menyusun bukti untuk menyiasat tanggungjawab, memecat Qin Yueran, serta menggantikan penyelia dan pekerja yang lalai. Penyelia baharu Zhao Qiming membina mekanisme sandaran pelanggan, memulihkan kerjasama pelanggan, dan syarikat menetapkan peraturan bahawa kebajikan disertai dengan tanggungjawab, dan hanya mereka yang mampu memikul tanggungjawab yang layak menikmati layanan tersebut.
双休风波引爆客户危机 · Weekend Dispute Triggers Client Crisis
Kontroversi Cuti Dua Hari Mencetuskan Krisis Pelanggan - Episod 1