For almost two years, everyone in our office received a free afternoon drink from the same coffee shop downstairs, paid for by the company. Then I asked for a little extra ice, and the owner showed me what she really thought of us. Everyone expected me to lose my temper, but I didn't. I simply wiped the coffee off my face. That was way out of line. I decided to pay for my own drink and leave. The owner then greeted another customer warmly and asked if he wanted his usual order. Starting the next day, the company's afternoon coffee program would move to the 18th floor, where coffee and snacks would remain free for every employee.

氷1杯で失った400顧客 · 얼음 한 스쿱이 가게를 망쳤다 · น้ำแข็งหนึ่งช้อนทำเจ้าของคาเฟ่เสียลูกค้า 400 คน

One Scoop of Ice Cost Her Four Hundred Customers - Episode 1