Please Ensure the Medical Card Balance Is Cleared to Zero (30 episodes)

An elderly grandfather cannot withdraw the remaining balance on an inpatient card due to his late wife's passing, only to face counter clerk Hu Yan's cold indifference, exposing the hospital's rigid bureaucracy. Working at the service window, Hu Yan is accustomed to applying makeup and playing on her phone during work hours, treating patients terribly and deflecting all complaints. Having had her pay docked for billing errors and overcharging, she harbors deep resentment and vents her frustration directly onto vulnerable patients.

Please Ensure the Medical Card Balance Is Cleared to Zero - Episode 1