One Mouth, Lost Six Hundred Orders
Courier station owner Liu Guifang, complaining that two packages were too few, mocked a father and daughter sending mail to their faces. Relying on years of cooperation with a major client, she long ignored service rectifications. Until the client found a new choice, her 600 orders plummeted. She lowered prices, posted videos, and reported competitors, but the more she fussed, the more passive she became. In the end, her nine-year-old shop closed down. Only then did she realize that what ruined her business wasn't those two packages, but the respect and diligence she had long since lost.
Main characters: Liu Guifang, Xiaoman
Also known as: 一张嘴，丢了六百单
Satu Mulut, Hilang Enam Ratus Pesanan (56 episod)
Pemilik stesen kurier Liu Guifang menganggap dua pakej terlalu sedikit, lalu mengejek bapa dan anak perempuan yang menghantar barangan di hadapan mereka.…
Pemilik stesen kurier Liu Guifang menganggap dua pakej terlalu sedikit, lalu mengejek bapa dan anak perempuan yang menghantar barangan di hadapan mereka. Dengan bergantung pada kerjasama bertahun-tahun dengan pelanggan besar, dia lama mengabaikan pembetulan perkhidmatan. Sehingga pelanggan mendapat pilihan baru, 600 pesanan merosot mendadak. Dia menurunkan harga, memuat naik video, dan melaporkan pesaing, tetapi semakin dia meributkan hal itu, semakin dia menjadi pasif. Akhirnya, kedai berusia sembilan tahun itu ditutup. Barulah dia sedar bahawa yang menghancurkan perniagaannya bukanlah dua pakej itu, melainkan rasa hormat dan kesungguhan yang telah lama hilang.
一张嘴，丢了六百单 · One Mouth, Lost Six Hundred Orders