One Mouth, Lost Six Hundred Orders
Courier station owner Liu Guifang, complaining that two packages were too few, mocked a father and daughter sending mail to their faces. Relying on years of cooperation with a major client, she long ignored service rectifications. Until the client found a new choice, her 600 orders plummeted. She lowered prices, posted videos, and reported competitors, but the more she fussed, the more passive she became. In the end, her nine-year-old shop closed down. Only then did she realize that what ruined her business wasn't those two packages, but the respect and diligence she had long since lost.
Main characters: Liu Guifang, Xiaoman
Also known as: 一张嘴，丢了六百单
Satu Mulut, Kehilangan Enam Ratus Pesanan (56 episode)
Pemilik stasiun kurir Liu Guifang, yang menganggap dua paket terlalu sedikit, mengejek ayah dan anak perempuan yang mengirim paket di depan umum. Mengandalkan…
Pemilik stasiun kurir Liu Guifang, yang menganggap dua paket terlalu sedikit, mengejek ayah dan anak perempuan yang mengirim paket di depan umum. Mengandalkan kerja sama bertahun-tahun dengan klien besar, ia lama mengabaikan perbaikan layanan. Sampai klien memiliki pilihan baru, 600 pesanan turun drastis. Ia menurunkan harga, mengunggah video, dan melaporkan pesaing, tetapi semakin ia ribut, semakin ia berada di posisi pasif. Pada akhirnya, toko yang sudah berdiri selama sembilan tahun itu tutup. Barulah ia menyadari bahwa yang menghancurkan bisnisnya bukanlah kedua paket itu, melainkan rasa hormat dan keseriusan yang telah lama ia hilangkan.
一张嘴，丢了六百单 · One Mouth, Lost Six Hundred Orders