Serve Ten Clients Well First (30 episodes) - AllShorts
Lin Xiaohe, an organizing entrepreneur just starting out with ten paying clients, is eager to scale up and expand orders to rapidly grow her business.…
Lin Xiaohe, an organizing entrepreneur just starting out with ten paying clients, is eager to scale up and expand orders to rapidly grow her business. Ignoring the warnings of her partners Gu Chen and Li Qing, she blindly packs her schedule chasing new inquiries, slashing follow-ups and service buffer times. Obsessed with order volume, she neglects the real needs of existing clients, causing dissatisfaction. After facing operational oversights and harsh reality, Xiaohe wakes up to her mistakes. The team halts reckless expansion, refines their service workflow, builds in scheduling buffers, and commits to following up with and perfecting the service experience for those ten original clients.