A Spoonful of Beef Sauce, the Price of Two Yuan
Chen Chuan has eaten at Zhao Guifang's beef noodle shop for seven years. One day, when he asks for an extra spoonful of beef sauce, Zhao unexpectedly charges him two yuan and publicly tells him that if he thinks it's too expensive, he should never come back. Chen Chuan doesn't argue. Instead, following company procedures, he brings in a second beef noodle shop and lets employees choose freely. Zhao assumes customers are simply looking for something new. She repeatedly lowers prices, reduces portions, changes ingredients, and even reports her competitor, yet refuses to admit her own mistakes. As the regular customers gradually leave, she finally realizes that what destroyed her business was never those two yuan, but her belief that customers should be grateful to her for the privilege of spending their money.
Main characters: Chen Chuan, Zhao Guifang
Supporting characters: Guo Yunsheng
Also known as: 一勺牛肉酱，两块钱的代价
Sesudu Sos Daging Lembu, Harga yang Perlu Dibayar Dua Yuan (65 episod)
Chen Chuan telah makan di kedai mi daging lembu milik Zhao Guifang selama tujuh tahun. Pada suatu hari, apabila dia meminta sesudu tambahan sos daging lembu,…
Chen Chuan telah makan di kedai mi daging lembu milik Zhao Guifang selama tujuh tahun. Pada suatu hari, apabila dia meminta sesudu tambahan sos daging lembu, Zhao Guifang tiba-tiba mengenakan bayaran tambahan sebanyak dua yuan dan menghinanya di hadapan orang ramai dengan berkata bahawa jika harganya terlalu mahal, jangan datang lagi. Chen Chuan tidak bertengkar. Sebaliknya, dia mengikut prosedur syarikat dengan menambah sebuah lagi kedai mi daging lembu sebagai pilihan, membolehkan pekerja memilih sendiri. Zhao Guifang menyangka pelanggan hanya ingin mencuba sesuatu yang baharu. Dia berulang kali menurunkan harga, mengurangkan hidangan, menukar bahan dan malah membuat aduan terhadap pesaingnya, namun tetap enggan mengakui kesalahannya. Apabila pelanggan tetap mula meninggalkan kedainya seorang demi seorang, barulah dia sedar bahawa perniagaannya bukan musnah kerana dua yuan itu, tetapi kerana dia menganggap wang yang dibelanjakan pelanggan di kedainya sebagai satu budi yang patut disyukuri.
一勺牛肉酱，两块钱的代价 · A Spoonful of Beef Sauce, the Price of Two Yuan
Sesudu Sos Daging Lembu, Harga yang Perlu Dibayar Dua Yuan - Episod 1